EdgeTier is a real-time AI software that monitors conversations and provides valuable insights to enhance customer experience. It enables customer engagement teams to improve efficiency and turn agents into superstars.. The software analyzes data and makes it readily accessible, allowing teams to respond to changes and trends in real-time. The software offers several features to enhance customer engagement.. Sonar provides real-time trend detection to react faster to customer communications. Index enables flexible meaning-based search and tagging to quantify unstructured data.. Coach helps improve agent effectiveness by providing a comprehensive picture of their performance over all interactions. Assist delivers personalized agent prompts for faster responses.. EdgeTier is trusted by customer-focused leaders to unlock their customer reality, drive retention, and improve customer experience. It has been successfully implemented by companies like Abercrombie & Fitch, CarTrawler, and Codere Online.. The software is compatible with major players in the industry such as Salesforce, Live Person, Zendesk, and Kustomer, and can be integrated easily with existing software stacks.. It supports multilingual capabilities and allows organizations to work across different languages, time zones, and cultures. EdgeTier offers galaxy-class scalability and processes millions of messages daily.. It ensures real-time communication by working in real-time and processing messages as they are sent and received. The software also provides off-the-shelf efficiency and insights, making it a valuable tool for contact centers with more than twenty agents.. Overall, EdgeTier empowers customer engagement teams with advanced AI capabilities to improve efficiency, responsiveness, and customer satisfaction..
Build AI-powered chatbots to automate customer engagement.
Elevate Communication Through Human AI
Sales enablement solution optimizes customer engagement.
We make brands easy to love
The ultimate free AI chatbot platform for real-time conversations
Enabling multi-channel customer-staff engagement.
Build GPT-powered AI chatbots for customer service.
Elevate sales with AI-powered assistance, delivering personalized support across all channels
Boost your landing page conversion with our AI chatbot
Conversational AI platform for customer service automation.
Integrating AI for unparalleled customer success in business.
Embrace automation-first customer experiences for better scale and results.
World's Leading Conversational AI Chatbot Builder
Word games to boost marketer conversion rates.
Your all-in-one workspace to drive success.
Connect your sales team with buyers via chat, video & voice.
Automate your business with ChatGPT.
Automate your customer responses with our AI.
Boost sales with AI chat for your store.
Personalized chatbot for scheduling appointments.
Omni-channel customer engagement powered by AI.
Combining live chat, chatbots, AI and interactive content for customer connection.
Driving business growth through AI chatbot solutions.
Elevate your lead generation and engagement with analytics.
Automate your customer engagement efforts with in-the-moment iteration and AI
Custom AI for home furnishing retailers.
Experience unparalleled 24/7 customer care with Chaterimo, powered by ChatGPT.
Grow better with the top AI-Chatbot
Unifying business communication across all platforms.
Convert more leads with an AI-powered conversation partner.
Build relationships that last with AI for customer experience.
Revolutionize Your Customer Interaction with Ivah’s Advanced AI Chatbots
Manage customer lifecycle with Generative AI-powered Conversational CRM.
The autonomous customer service platform designed for commerce.
Automate outstanding customer experiences with omnichannel tools.
Connect with customers using chat, email, and video.
Efficient user interviews for research insights.
Elevate your sales and partnerships with Dextra, your AI-powered assistant for smarter and faster business engagement.
Build and launch your first Conversational Assistant in under an hour.
Unleash the potential of omnichannel communication.
Creates virtual characters & synthetic voices for media.
Revolutionizing Client Intake with 24/7 AI Voice Assistant
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