Generated by ChatGPT
Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google’s Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.
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Automate your customer engagement efforts with in-the-moment iteration and AI
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Connect with customers using chat, email, and video.
Your all-in-one workspace to drive success.
Build relationships that last with AI for customer experience.
Integrating AI for unparalleled customer success in business.
Connect your sales team with buyers via chat, video & voice.
Real-time monitoring for customer insights.
Elevate Communication Through Human AI
Combining live chat, chatbots, AI and interactive content for customer connection.
Creates virtual characters & synthetic voices for media.
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