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Yellow.ai is an AI-powered tool that offers Enterprise GPT (Generative Pre-trained Transformer) for autonomous customer experience (CX) and employee experience (EX). It enables businesses to automate interactions with customers and employees across various channels and languages, delivering actionable outcomes while reducing costs.The tool provides a Dynamic Automation Platform (DAP) that combines Generative AI with Enterprise-level Language Models (LLMs) to accelerate chat and voice automation. Built on multi-LLM architecture, DAP continuously trains on billions of conversations for scalability, speed, and accuracy. It can automate conversations across channels, reducing operational costs.Yellow.ai leverages the latest advancements in Natural Language Processing (NLP) and generative AI to deliver human-like and context-aware conversations. It aims to exceed customer expectations by providing empathetic interactions.With advanced ML and NLP technologies, Yellow.ai continuously learns to improve understanding and personalize responses. It offers zero-setup bot deployment, allowing users to create and deploy bots quickly by uploading documents, connecting to desired channels, and designing dynamic conversation flows.The tool emphasizes enterprise-grade security, boasting ISO, HIPAA, SOC2, and GDPR certifications to protect sensitive data and maintain industry-leading security and compliance practices.Yellow.ai also provides advanced analytics to enhance customer and employee satisfaction through real-time bot insights, enabling data-driven decision-making and improved business outcomes.Overall, Yellow.ai empowers businesses to transform their operations through AI-powered automation, delivering 24/7 customer support, automating employee interactions, and streamlining marketing efforts, all while saving time and costs.
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