Generated by ChatGPT
SupportGPT™ is a generative AI platform for customer support developed by Forethought, which leverages OpenAI’s Large Language Models to power human-like, dynamic responses. The platform fine-tunes the models based on a company’s conversation history to automate workflow discovery, identify support coverage gaps, and lower case volume by generating new knowledge articles. SupportGPT™ provides fully-formed suggested responses to agents, which are based on the context of each ticket and powered by generative AI. This product is ideal for organizations looking to enhance customer support experiences through intelligent automation, efficiency, and accuracy. SupportGPT™ is fully integrated with a company’s conversation history and has tailored workflows for different industries, including e-commerce, SaaS, FinTech, and travel. Forethought’s generative AI platform can generate proactive insights and predict, prioritize and route tickets that can aid different businesses. SupportGPT™ also offers integrations with a range of support platforms such as Salesforce, Zendesk, and Freshdesk, ensuring efficient management of customer support across platforms. By leveraging the power of generative AI, SupportGPT™ can transform the customer experience by providing empathetic and human-like conversations that adapt to customer context. Overall, SupportGPT™ is a powerful tool that can help businesses automate customer support in a smart and efficient way, ultimately improving customer satisfaction and loyalty.
Customer support
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Unify CX across your customer touchpoints.
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Deliver exceptional customer service with AI
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Delight your customers with the world's most accurate & capable generative AI-based chatbot.
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Delight your customers with the world's most accurate & capable generative AI-based chatbot.
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Efficiently manage and resolve customer support tickets.
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Provide multichannel customer service from a single app.
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Automatically engage visitors and boost conversions 24/7.
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Centralize, personalize, automate, and measure ecommerce customer support.
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Chatbot for supporting customers.
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Help more users succeed with our AI-powered toolkit.
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Custom chatbot builder for website and WhatsApp support.
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100% Free Live Chat Software for your website.
Customer support
Engagement & content discovery via conversations
All-In-One AI Customer Service for E-Commerce
Customer support chatbot for businesses (24/7).
Instant, accurate customer support via chat
24/7 virtual assistant for customer support
Customer support and chat solution + for businesses
Created a chatbot for engaging customers.
Custom support for inquiries and issues.
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Customizable chatbot for customer support.
Help Center creation and embedding for websites.
Empower your website with custom chatbots!
Personalizes email responses to boost customer service.
Enhanced chat customer support solution.
24/7 customer support with non-human agents.
Streamlining customer support processes.
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Revolutionize your customer engagement with our AI-based chatbot.
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Automated sales data analysis software.
Assisted platform for customer service and support.
Customer engagement platform for support and sales.
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Create your own ChatGPT powered assistant for customer support.
Automated support for efficient customer response.
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Customer support chatbot interface.
Efficient resolution of customer support tickets.
Omnichannel knowledge boosts customer engagement.
Analyzes help articles to suggest support improvements.
Seamless chatbot for customer support on websites
SaaS product support widget for customer chats.
Automated and efficient customer support.
Customer support and omnichannel communication platform
Around-the-clock multilingual inquiry chatbot.
Enhanced website engagement with real-time chatbot.
Improved small business customer service.
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Automated multilingual Q&A customer support.
Chatbot for improved customer service and sales.
Automated tendering and enhanced responses via data.
Cognitive support and self-service platform.
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Automated Q&A chatbot interacts with website visitors.
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