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Spryngtime is an AI-powered chatbot that helps businesses provide quick and accurate answers to their customers’ questions. The chatbot is designed to understand all of a business’s knowledge, including external information from help desk platforms like Zendesk and internal knowledge from the business’s documentation. Spryngtime uses this knowledge to scan for the right answer to customers’ questions and provide it in a clear and concise manner, saving businesses time and increasing conversion rates. With Spryngtime, businesses can answer 30-70% of all questions out of the box. The chatbot is secure, using the latest encryption technology to keep customer data safe. It also offers integrations with payment processing and order tracking systems, among others. Spryngtime’s features include auto-documenting answers to new questions, creating message drafts for review before sending, and pulling in past support and chat history to find relevant answers. The chatbot is compatible with various platforms, including Slack, Intercom, Discord, and email. Overall, Spryngtime enables businesses to focus on high-priority tasks while still providing excellent customer support. It’s easy to use and provides businesses with the tools they need to solve customer queries in a timely and efficient manner.
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