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PenPal is a versatile artificial intelligence (AI) tool that aids businesses in enhancing their customer relations. This AI-powered tool offers solutions in two main areas – chatbots and engaging popups. The chatbot feature is designed to handle customer inquiries swiftly and efficiently. By integrating advanced AI technology and OpenAI’s GPT model, it provides smart, human-like responses to customer queries. This tool also offers the capability to integrate facts about your business into the chatbot’s knowledge base to ensure more accurate and relevant responses to customer queries. The chatbot can be integrated into diverse platforms like WordPress, Shopify, and can be conveniently placed on your own website. Another notable feature is the Popups, a modern and non-distracting take on traditional pop-ups. These are made to engage customers in a less intrusive way, allowing businesses to determine their triggering. Overall, PenPal is engineered to turn website visitors into customers and ensures no sales opportunities are missed by providing timely and accurate responses.
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