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NICE CXone is a customer experience (CX) platform that utilizes artificial intelligence (AI) to enhance interactions and relations between businesses and their customers. The platform aims to optimize consumer experiences, reinforce brand value, and promote operational efficiency. It offers three main features: an interaction-centric platform, rich CX capabilities, and AI designed specifically for CX needs. The interaction-centric platform allows businesses to manage customer interactions across multiple channels in one unified space. It runs on a cloud-native architecture which provides a secure and fast-to-deploy solution deployed globally. Rich CX capabilities enable a convergence of channels, data, applications, and knowledge to improve the customer experience at scale. The platform also hosts multiple solutions such as conversational AI for seamless customer self-service, AI-assisted tools for real-time agent guidance and coaching, and analytical insights for continuous improvement. NICE CXone supports multiple industries including healthcare, retail, financial services, and many more.
Omni-channel customer engagement powered by AI.
Enabling multi-channel customer-staff engagement.
Automate your customer responses with our AI.
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Custom AI for home furnishing retailers.
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Your all-in-one workspace to drive success.
Elevate sales with AI-powered assistance, delivering personalized support across all channels
Elevate Communication Through Human AI
Creates virtual characters & synthetic voices for media.
Convert more leads with an AI-powered conversation partner.
The autonomous customer service platform designed for commerce.
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Unleash the potential of omnichannel communication.
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Revolutionizing Client Intake with 24/7 AI Voice Assistant
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Sales enablement solution optimizes customer engagement.
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Word games to boost marketer conversion rates.
Unifying business communication across all platforms.
Kodora is a proudly sovereign end-to-end AI technology and advisory firm. We provide AI services relating to AI strategy and adoption, risk and security, and AI technology development and implementation. At Kodora we can also manage your AI capability on your behalf.
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