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NICE CXone is a customer experience (CX) platform that utilizes artificial intelligence (AI) to enhance interactions and relations between businesses and their customers. The platform aims to optimize consumer experiences, reinforce brand value, and promote operational efficiency. It offers three main features: an interaction-centric platform, rich CX capabilities, and AI designed specifically for CX needs. The interaction-centric platform allows businesses to manage customer interactions across multiple channels in one unified space. It runs on a cloud-native architecture which provides a secure and fast-to-deploy solution deployed globally. Rich CX capabilities enable a convergence of channels, data, applications, and knowledge to improve the customer experience at scale. The platform also hosts multiple solutions such as conversational AI for seamless customer self-service, AI-assisted tools for real-time agent guidance and coaching, and analytical insights for continuous improvement. NICE CXone supports multiple industries including healthcare, retail, financial services, and many more.
Real-time monitoring for customer insights.
Unleash the potential of omnichannel communication.
The ultimate free AI chatbot platform for real-time conversations
Your all-in-one workspace to drive success.
Elevate Communication Through Human AI
Automate your customer responses with our AI.
Connect with customers using chat, email, and video.
Connect your sales team with buyers via chat, video & voice.
Personalized chatbot for scheduling appointments.
Automate outstanding customer experiences with omnichannel tools.
Sales enablement solution optimizes customer engagement.
Boost your landing page conversion with our AI chatbot
Build AI-powered chatbots to automate customer engagement.
We make brands easy to love
Driving business growth through AI chatbot solutions.
Enabling multi-channel customer-staff engagement.
Automate your customer engagement efforts with in-the-moment iteration and AI
Convert more leads with an AI-powered conversation partner.
Revolutionizing Client Intake with 24/7 AI Voice Assistant
Automate your business with ChatGPT.
Combining live chat, chatbots, AI and interactive content for customer connection.
Grow better with the top AI-Chatbot
World's Leading Conversational AI Chatbot Builder
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Build and launch your first Conversational Assistant in under an hour.
Word games to boost marketer conversion rates.
Manage customer lifecycle with Generative AI-powered Conversational CRM.
Efficient user interviews for research insights.
The autonomous customer service platform designed for commerce.
Unifying business communication across all platforms.
Omni-channel customer engagement powered by AI.
Experience unparalleled 24/7 customer care with Chaterimo, powered by ChatGPT.
Elevate your sales and partnerships with Dextra, your AI-powered assistant for smarter and faster business engagement.
Build GPT-powered AI chatbots for customer service.
Custom AI for home furnishing retailers.
Integrating AI for unparalleled customer success in business.
Creates virtual characters & synthetic voices for media.
Boost sales with AI chat for your store.
Conversational AI platform for customer service automation.
Elevate sales with AI-powered assistance, delivering personalized support across all channels
Elevate your lead generation and engagement with analytics.
Embrace automation-first customer experiences for better scale and results.
Kodora is a proudly sovereign end-to-end AI technology and advisory firm. We provide AI services relating to AI strategy and adoption, risk and security, and AI technology development and implementation. At Kodora we can also manage your AI capability on your behalf.
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