Generated by ChatGPT
Forethought’s generative AI platform, SupportGPT™, is designed to automate customer support processes, making them more efficient and cost-effective. The platform uses large language models (LLMs) to accurately predict customer inquiries and provide relevant responses quickly and accurately. The platform offers several features, including Solve, which automates answers to common questions across any channel; Triage, which enriches cases with sentiment and intent, then prioritizes and routes them based on urgency; Assist, which harnesses the power of generative AI to empower agents with relevant knowledge and suggested responses; and Discover, which helps companies measure ROI, identify and resolve gaps, and track performance in real time. Forethought’s generative AI is designed to streamline customer service across any industry, including e-commerce, SaaS, FinTech, and more.
Automated customer support and analysis.
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Customer support chatbot for businesses (24/7).
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Shopify support: fewer tickets, instant responses.
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Revolutionize customer satisfaction with Luna's AI-powered solutions.
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Improved customer support using chatbots. [0]
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Automated support ticket resolution.
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