Qlary AI is a tool designed to transform businesses by acting as an AI answering service. This tool seamlessly integrates into your business setup and aids in automating customer support hotlines.. It can be used standalone or alongside your existing support teams to address both resource and technical challenges. Qlary AI is flexible and adaptable, able to understand your business context, and can adjust accordingly based on the information provided about your products and services.. It can handle customer calls effectively, ensuring high relevance. It has the ability to adapt to specific needs, such as company protocols, product knowledge, or specialized service handling, and it derives its strength from custom AI personas that can be tweaked to fit advanced use cases.. Some of the key features include: real-time transcription, topic detection, summarization, and natural speech, handling of simultaneous calls, and automation of phone services.. It is designed for effective real-time interaction, mimicking conversations with human support agents. Note: While it offers SSL-encrypted calls for secure transactions, the capacity to connect with a live human agent varies from business to business.. Additionally, full call transcripts and audio recording are provisions available for future release..