Document360

About Document360:

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Document360 is a knowledge base software designed to provide a platform for creating a self-service knowledge base intended for customers. Through it, users can construct FAQ sections, user guides, product documentation, standard operating procedures, and other necessary documents. This software incorporates a range of features that cater to editors, writers, and reviewers, as well as customers and employees, making it suitable for SaaS products and websites. Core features include analytics, workflow management, SEO optimization, integrations, business glossary and ticket deflectors for effective content management. The platform provides dedicated facilities for developers through its API documentation. Document360 further unifies knowledge bases across different industries such as SaaS, legal, healthcare, and financial services. They offer resources like case-study based customer stories and informative webinars. A variety of educational tools, from blogs to tutorials, are available to help users maximize the use of the software. It also extends support for any product documentation, migration requests, and other user queries.