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Cresta AI is an AI-driven contact center intelligence tool that provides self-service, live coaching, and post-call insights to help teams make every customer conversation count. The tool offers various solutions such as Cresta Agent Assist, Cresta Director, Cresta Insights, and Cresta Virtual Agent, designed to help sales, customer service, retention teams, and remote teams or WFH across different industries such as airlines, automotive, finance, insurance, retail, and telecommunications. With Cresta AI, teams can use real-time insights to drive results, uncover and act on critical business insights, increase agent effectiveness and efficiency, drive efficiency through automation, and more. The tool aims to increase sales efficiency and effectiveness with AI by helping teams build and follow bespoke playbooks that improve business outcomes and narrow the gap between top and bottom performers. Cresta AI claims to use AI-powered coaching and assistance that makes every agent a top performer, automates repetitive tasks, and finds answers quickly, and continuously learns and improves over time. Cresta AI is a generative AI platform that promises to surface and amplify behaviors that are proven to move the needle. It provides a suite of intelligent products designed to offer real-time customer intelligence that teams can instantly put into action, AI-enabled coaching, QA, and performance management, and automating only the right use cases while letting people handle the rest. Overall, Cresta AI is a powerful tool for contact centers that want to leverage AI to increase efficiency, effectiveness, and customer satisfaction.
Qualify leads & manage conversations to boost revenue.
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Improved B2B leads and tailored outreach.
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B2B sales management and pipeline assistance.
Enhanced business productivity assistant.
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Automated sales optimization for enterprises.
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Automated phone system for efficient customer comm.
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Generate B2B sales leads and build relationships.
Automated B2B sales conversations.
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Enhanced chatbot boosts conversions & engages customers.
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Personalised conversational customer support and sales.
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Sales team engagement enhancer
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Streamlines B2B sales and streamlines lead generation.
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Automated sales & marketing insights.
Automate your sales, generate more leads, and close deals faster
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Convert visitors via conversational website.
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Automated CRM feedback for better sales calls.
Automated sales material generation for sales teams.
Sales coaching support chatbot for closing deals.
Automated email campaigns for sales growth.
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Boosted sales communication.
Optimized sales performance via coaching and CRM.
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Helps close deals.
Streamline your sales funnel and supercharge lead generation.
Improved phone sales team communication and follow-up.
Meet Your New AI Sales Assistant
Automated sales email outreach and objection handling.
Automated sales workflow and engagement enhancement.
Revolutionizing B2B/B2C Sales with Modern AI
Enhanced chatbot for Shopify support and sales.
Enhanced e-commerce chatbot for sales and engagement.
Enhanced image editing for attractive product listings.
Clone yourself and improve with our AI platform for DTC CEO's
Improved sales efficiency for sales teams.
Automated lead qualification and prospecting for sales.
Automated B2B sales and lead gen
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